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QUESTIONS AND ANSWERS....

Q. Who is the best candidate for the Keratin Protein Treatment?
A. It has been our experience, that good candidates for the Keratin Protein Treatment are anyone who has frizzy, damaged or processed hair.We have performed the treatment on every hair type (fine/course/frizzy/curly),as well as hair that has been permed, Japanese straightened and extensions.  In doing so, we have found that with proper communication and a well-considered application, everyone can benefit from the Keratin Protein Treatment smoothing treatment.

Q. What kind of look will you get from the Keratin Protein Treatment?
A. The hair will be left totally frizz-free, shiny,effortlessly manageable and with plenty of body and bounce.  There will still be the option to wear hair curly/wavy (depending on the hair type) and the freedom to blow dry hair smooth and straight in a fraction of the time invested prior to receiving the treatment.

Q. Can I still receive a Keratin Protein Treatment if I have highlights and/or color?
A. Yes, the Keratin Protein Treatment will actually improve the health of color-treated/highlighted hair by conditioning the hair while sealing the cuticle for enhanced color, reduced frizz and radiant shine.

Q. Is the Keratin Protein Treatment going to make my hair straight?
A. If your hair is wavy, the Keratin Protein Treatment will make your hair appear naturally straight and healthy. If your hair is very curly, it will minimize frizz while enhancing the appearance of the natural wave/curl. If you have straight, frizzy hair, this treatment will eliminate frizz and promote radiant shine.

Q. How long does the Keratin Protein Treatment last?
A. The Keratin Protein Treatment will last for 3-6 MONTHS The Keratin Protein Treatment is a cumulative treatment, in that the more you receive it, the healthier the hair will be and the longer the result will last.

Q. Can you apply the Keratin Protein Treatment directly on top of other relaxers and strengtheners?
A. Yes. The Keratin Protein Treatment actually works best on chemically treated hair, and helps to improve the hairs condition by fortifying each strand with essential amino acids. The Keratin Protein Treatment works great directly on top of a relaxer. Perform the relaxer first, Keratin Protein Treatment next, and then neutralize at the very end of both treatments. The Keratin Protein Treatment is great to perform when someone is trying to move away from having relaxers or Japanese straighteners. It puts movement back into the hair, allowing the hair to look its best.

Q. Will my hair lose volume if I receive the Keratin Protein Treatment?
A. No, your hair will not lose volume as a result of receiving the Keratin Protein treatment. Your hair will maintain its natural volume and you will still receive great bend and memory when blow-drying and/or using a curling iron.

Q. Will my hair return to its original state after the Keratin Protein Treatment has completed its life cycle?
A. Yes, the hair will revert to its original state once the Keratin Protein Treatment has completed its life cycle of 3 to 6 months,however, the condition of the hair will actually improve as a result of the fortifying and conditioning nature of the product.

Q. Can you color your hair the same day you receive a Keratin Protein Treatment?
A. Yes, however, you must color your hair prior to having the Keratin Protein Treatment smoothing treatment. If you are coloring hair dark brunette or red, you will want to color the hair a shade darker than you otherwise would, as the hair color will experience fading during the Keratin Protein Treatment .

Q. Can you swim in the pool or ocean after you have the Keratin Protein Treatment?
A. Yes, you can swim in either the pool or the ocean after you receive the Keratin Protein Treatment, however, the treatment may be slightly compromised if you swim on a regular basis. We recommend that you apply the Keratin Protein Treatment Smoothing Serum on the hair prior to swimming in order to act as a protective barrier to maintain the smoothest possible result for the longest period of time.

Q. How soon can you touch up your color after you receive the Keratin Protein Treatment?
A. You should wait at least two weeks to administer color to the hair after you receive the Keratin Protein Treatment, as the color will not deposit as effectively with the protein protective layer provided by the smoothing treatment.If your clients need to touch up color/roots in between treatments, this is ok, as the hair being touched up is new growth and does not have the treatment on it. 

Q. How soon can I wash my hair after the Keratin Protein Treatment?
A. You can wash your hair after 78 hours after the Keratin Protein Treatment, then as you would normally.

Q. Can I receive the Keratin Protein Treatment if I have over-processed blond hair? What if my hair is platinum blond?
A. It is important for every stylist to assess the condition of the client’s hair to make sure it is in a healthy enough state to apply extreme heat through the use of a flat iron. If it is felt that the hair is in questionable condition, the recommendation is to turn the flat iron down from 450 degrees to approx. 380-420. The stylist will have to determine the appropriate amount of heat to apply.

Q. Can you perform a Keratin Protein Treatment on extensions?
A. Yes, the Keratin Protein Treatment performs perfectly on hair extensions. It would be best for the stylist to perform the Keratin Protein Treatment separately on the extensions prior to putting them into the hair. If you wish to perform the treatment on extensions that are already in the hair, the stylist will need to be extremely careful when applying the solution to the bonded area. Keratin Protein Treatment solution acts as a conditioning agent, and may create slip resulting in the extensions separating from the hair. If the stylist is careful and works to first separate the extension hair from the client’s own hair, a great result can be achieved.

Q. Can I receive/perform a Keratin Protein Treatment if I am pregnant or breastfeeding
A. There have been no clinical tests performed on the safety of performing the Keratin Protein Treatment on pregnant women or women who are breastfeeding. As a result, we do advise against pregnant or breastfeeding women receiving/performing the Keratin Protein Treatment.

Q. How soon can I receive a Keratin Protein Treatment after I receive my first treatment?
A. The Keratin Protein Treatment is just like a conditioning treatment, so you will not harm the hair by performing them too soon or too much, however, please remember that you can only fill the cuticle to its capacity.  If a client wants to come back for another treatment before the 6 months to preform another treatment this will not hurt the hair.

Q. What is the active chemical in the Keratin Protein Treatment solution that makes it work so well?
A. The Keratin Protein Treatment smooths the hair through the use of a proprietary polymer system that bonds amino acids (Keratin) to the surface of the hair.  This treatment is 100% salon safe. What makes the Keratin Protein Treatment effective is our use of the Super Nutrient Complex in conjunction with a proprietary polymer system.This combination is what rounds the follicle, smooths the cuticle and repairs any preexisting damage.

Q. How is the Keratin Protein Treatment different from the Japanese straightening method many people are familiar with?
A. Japanese hair straightening changes the actual structure of the hair.  In doing so, there is an obvious difference between the new hair growth and the hair that has been treated, resulting in a life-long commitment to continuing the straightener or cutting hair off (if client is unhappy with the result).  This service can also leave the hair flat,too straight and with little to no shine or luster. The hair's integrity seems to be compromised, and after a few treatments, the hair appears to be in an unhealthy state.